Employee Assistance Program has new phone number, website

  • Published
  • By Bo Joyner
  • Headquarters Air Force Reserve Command Public Affairs

The Air Force Employee Assistance Program, EAP, has a new phone number and website.

EAP is a professional service that provides information, consultation, problem-solving counseling, resource identification and support to all Air Force civilian employees and their immediate family members.

“EAP will continue to provide the same services and same access to care provided in the past 24/7 via telephone, website or in person,” said Lisa Matney, Air Force Reserve Command’s community support coordinator. “What has changed is how to access the program.”

The new number is 1-866-580-9078. The new web address is www.AFPC.af.mil/EAP. Once on the website, civilians and their family members will need to scroll to the bottom of the page and click on the Civilian Employee Assistance tab to access EAP services.

“Life can be hard and sometimes we need to ask for help,” Matney said. “EAP has experts available to help with any of the challenges life may throw at you, whether it’s family problems, loss of a family member, mental health, work tempo or any of the other personal challenges that might knock us off balance.”

EAP’s mission is to enhance employee and workplace effectiveness through prevention, identification, and resolution of personal and productivity issues.

All support is provided on a confidential basis and can be done via telephone or face to face with a local provider.

“I encourage civilian employees to save this new number and website,” Matney said. “Share them with your family members and co-workers and use it when you need it. It was created to help you.”